Undelivered "refers to the situation where the delivery staff has already delivered the package, but due to the recipient's absence or other reasons, the package was not properly delivered to the recipient and was not signed for, resulting in it being displayed as undelivered.
The package is delivered overseas by the local delivery service provider. In order for you to retrieve the package in a timely manner, we suggest that you proactively contact the delivery company to inquire about the delivery status of the package. At the same time, you can also provide relevant feedback to our customer service, and we will urge the delivery company to solve your package delivery problem as soon as possible.